Privacy"P0licy."
Your data belongs to you. This policy explains exactly what we collect, why we collect it, and how you can take control of it at any time. No legalese. Just straight answers.
01 📥
Information We Collect
We collect information you provide directly — such as your name, email address, and any content you upload or create using Graphix. We also collect usage data automatically, including pages visited, features used, and interactions with the Service.
When you connect third-party services, we may receive information from those providers in accordance with their privacy policies and your permission settings.
02 ⚙️
How We Use Your Information
We use your data to provide, maintain, and improve the Service; to communicate with you about updates, features, and support; to personalize your experience; and to detect and prevent fraud or abuse.
We process your data on legal bases including performance of our contract with you, our legitimate business interests, compliance with legal obligations, and — where required — your explicit consent.
05 🗄️
Data Retention
We retain your data for as long as your account is active and for up to three years after closure to comply with legal obligations, resolve disputes, and enforce agreements.
Backups may persist for up to 90 days after deletion. You can request immediate deletion of your data — see your rights below.
06 ⚖️
Your Rights
Depending on your location, you may have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; object to or restrict processing; and data portability.
Exercise your rights
Email privacy@graphix.io with your request. We respond within 30 days. EU/UK users may also lodge complaints with their local data protection authority.
07 🔒
Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest (AES-256), regular penetration testing, access controls, and security monitoring.
No method of transmission over the internet is 100% secure. We will notify you and relevant authorities of any data breach as required by applicable law.
08 🛡️
Children's Privacy
Graphix is not directed to children under 16. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.
If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@graphix.io.
09 🌐
Third-Party Links
The Service may contain links to third-party websites or services. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party services you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10 📋
Changes to This Policy
We may update this Privacy Policy periodically. We'll notify you of material changes by updating the date at the top of this page and, where appropriate, by email.
We encourage you to review this policy whenever you access the Service. Your continued use after changes take effect constitutes acceptance of the revised policy.
11 ✉️
Contact & DPO
For privacy-related questions, data requests, or concerns about how we handle your information, reach our Privacy team directly. For EU users, we have a designated Data Protection Officer.
Privacy Team
privacy@graphix.io
123 Data Street, Suite 400
Wilmington, DE 19801
EU / Data Protection Officer
dpo@graphix.io
Response within 30 days
GDPR & UK GDPR compliant